Are you tired of feeling like just another number where your ideas go unheard? Do you want to be a valued member of a real team? Do you long for a workplace where your contributions matter, and your work has meaningful impact on others? Discover why Delaney Hearing Center stands out, not only for its high patient ratings but also for the satisfaction of its valued employees.

We are looking for a dedicated, full-time Office Manager/Patient Care Coordinator, committed to enhancing the overall patient experience. The ability to empathize while performing the responsibilities of the job are critical to our success. If you have front office experience in a medical setting, this could be the opportunity you’ve been waiting for. Take the first step on a rewarding journey with us.

“The journey of a thousand miles begins with a single step.” – Lao Tse

Skills and Qualifications:

· Positive attitude is a must.

· Exceptional phone etiquette.

· Experienced with processing insurance claims.

· Professional mindset.

· Strong understanding of HIPAA regulations and ability to maintain confidentiality.

· Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population.

· Experience with OMS and EHR systems a plus.

· High School Diploma or equivalent required

· Minimum of 1-year front office experience preferred.

Job Responsibilities:

· Answer incoming phone calls promptly and professionally.

· Efficiently check patients in and out.

· Manage insurance verification and submission of claims.

· Schedule patient appointments effectively.

· Accurately post payments.

· Adhere to HIPAA best practices for patient privacy.

· Respond professionally and knowledgeably to inquiries about the services we offer.

We are proud to offer a competitive compensation package that includes generous vacation time, an insurance stipend, and an IRA with an employer match. The pay range is $20-$22/hour, with strong consideration given to relevant experience.

If you are looking for an opportunity to work with an established organization that values its employees, Apply Now!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical receptionist: 1 year (Preferred)

Work Location: In person